Privacy Policy for Star Recovery Services, LLC

Last Updated: 07/1/2022

Privacy Policy Summary

The Star Recovery Services, LLC privacy policy outlines the different categories of information collected and stored as required by the California Online Privacy Protection Act (2014). This policy details the methods of collection, what information is collected, how any information is collected, and what any collected information is used for. A formal notice is also outlined declaring the collection of information, as well as the consumer’s rights to access or delete any collected information.

Definition of terms

For the use of this privacy policy alone, the following terms are accompanied by their definitions to be used at any point in this privacy policy.

Star Recovery – This refers directly to and about Star Recovery Services, LLC or any reference to the word Star Recovery from, not limited to but including “We”, “Our”, and “This”.
Star Recovery Website – specifically Starrecoveryllc.com and all web pages accessible under that domain.
User – The person that is accessing any services or facilities on the Star Recovery website.
Personal Data – Any information that is collected by the Star Recovery website or its host that is correlated with a specific user.
Usage Data – Any information that is collected by the Star Recovery website or its host that is not personal data, rather, information about any website interactions.
Host – The website hosting platform company Square Space that is used to host and make accessible on the internet the Star Recovery website. You can read about their legal agreements and policies on their website here.

1. Information We Collect

This section describes what specific personal and usage data could be collected from a user of the Star Recovery website. Only information relevant and useful to the Star recovery website would be collected to ensure the best possible experience from the user. Possible categories of data that the Star Recovery website could collect include the following:

Personal Data

  • Name(s)

  • Address / Location

    • Street address

    • City

    • State

    • Postal Code

  • Email address

  • Phone number

  • IP address

  • Company Information

  • Anything uploaded to the Star Recovery website (text, pictures, files, etc.)

Usage Data

  • Duration

  • Time

  • Location

Cookies that are collected on the Star Recovery website are solely used for the purposes of data collection described in the list above. Although the Star Recovery does not use any cookies to collect data, our host reserves the right to collect cookies for any purpose listed and agreed upon in their privacy policy.

Data collected by the Star Recovery website primarily is conducted by means of either first, website contact forms, such as but not limited to the Become a Resource registration form and the contact us webpage form on our website. Second, other data collected would be from your web browser, which is sometimes strictly necessary for connection to the webpage, but otherwise intended for other use detailed in the section below.

2. How we use that info

Contact

Data collected on the Contact Us page is meant strictly for the use of getting in touch with an Star Recovery customer/potential company to work with. The contact information, your name, email, phone number, message and any uploaded files are processed through our website and through our host’s website to create an email message to treeves@starrecoveryllc.com. The information is no longer stored on our website, but our host reserves the right to collect this information for uses specified in their privacy policy linked above (see definition of terms), as well as your browser may specify the collection of this information into local based cookies that allow for quicker form information entry (e. g. Auto-Fill).

Statistical Analysis

Usage data and personal data could be collected by our host for the sole purpose of tracking statistical data about the users that visit the website, what they access and perform on our website, and where and how they perform these actions. Square Space employs statistical tracking cookies to user’s computer for the sole purpose of tracking this statistical data about website visitation, interaction, access, etc. No specific personal information other than IP address (which is not accessible to Star Recovery, and is only used to distinguish between different Users) is collected in regards to statistical analysis.

Advertisement

Star Recovery will never knowingly use, sell, borrow, or give away any data whether personal or usage, to an advertisement company, or any company associated with one in the means of sharing personal data. Any data collected on our website is strictly used for the featured and statistical uses already detailed in the paragraphs above.

All other data management details are included in the Square Space privacy policy, terms of use, and are available for reference at the link listed here.

3. California Notice of Collection

California residents are entitled to the knowledge of data collection, as well as the use of collected data, under the California Privacy Act of 2008 (CCPA) and the California Online Privacy Protection Act of 2014 (CalOPPA). This notice of collection acts as a formal declaration of data collection and use under the CCPA & CalOPPA and outlines the purposes for which data collected from a consumer from the last 12 months can be used.

 

4. California Consumer Rights

California residents are entitled to specific privacy rights, as outlined in California Law, specifically the California Consumer Privacy Act of 2008 (CCPA) and the California Online Privacy Protection Act of 2014 (CalOPPA). This notice serves as a summary of the rights afforded to the consumer under the CCPA & CalOPPA and governs our aforementioned privacy principles, privacy controls, and data collection/usage methods.

 

Right to Know

  • Consumers have the right to know what information we collect about them. Within 45 days, this information should be made available free of charge (extensions permissible under specific circumstances).

  • In addition to what information is collected, the consumer has the right to know who we share consumer data with (other business, third party applications, etc.).

  • To request your information with any associated details, contact us via the support form on the “Contact” webpage listed here or contact our host via their privacy support page listed here.

Right to Refuse & Request Deletion

  • Each user has the right to request a deletion of information that has previously been collected from the consumer.

  • Once a request is verified, we will delete consumer information.

  • Requests can be denied or postponed under the exception that our host’s terms of service were broken, listed here.

  • To request a deletion of your information with any associated details, contact us via the support form on the “Contact” webpage listed here or contact our host via their privacy support page listed here.

Right to Non-Discrimination

  • We do not have the right to alter any of the previously mentioned policies and rights on the grounds of race, gender, ethnicity, or any other forms of self-identification/background.

  • Each and every user is permitted and encouraged to execute his/her rights.